Privacy Policy

Updated July 11, 2026

This policy explains how Dogs Unleashed AB ("PandaTrends", "we", "us", or "our") processes personal data when you use the PandaTrends mobile app, website, and related services (together, the "Service").

1. Data controller

Dogs Unleashed AB, company registration number 559049-6807, Skeppargatan 92, 115 30 Stockholm, Sweden, is the controller for the processing described here. Contact us at support@pandatrends.com with privacy questions or requests.

2. Data we process

The data depends on how you use the Service:

  • Account identifier: the app creates an anonymous Supabase account and a random user identifier so your scans, watchlist, settings, and subscription access can be connected to your installation. We do not require a name, email address, or social-media password for this account.
  • Handles and watchlists: TikTok or Instagram handles you submit, the profiles you mark as your own, competitor handles, scan requests, and related settings.
  • Public social-media data: public profile and post information such as display name, avatar, follower and post counts, captions, public links, engagement counts, timestamps, and metrics derived from that public data.
  • Purchases: product identifier, subscription status, purchase and expiry dates, store, and entitlement status. Apple processes payment credentials. We do not receive or store full card details.
  • Technical and support data: IP address, device and operating-system type, app version, request logs, crash and performance diagnostics, security events, and any information you send to support.
  • Local app data: the latest scan identifier, app state, and limited cached content stored on your device so the app can resume your session.

3. How we use data

We process data to:

  • create and protect your anonymous account and provide requested scans;
  • build your growth audit, Panda Score, watchlist, and breakout insights;
  • restore purchases and enforce free and paid plan limits;
  • operate, secure, troubleshoot, and improve the Service;
  • respond to support requests and important service communications;
  • prevent abuse, excessive automated requests, and security incidents; and
  • comply with legal obligations and manage legal claims.

Depending on the circumstances, processing is based on performing our agreement with you, our legitimate interests in operating a secure and useful service, a legal obligation, or your consent. When we rely on legitimate interests, we balance them against your rights.

4. Public social-media data

PandaTrends analyses information already made public on supported social platforms. A handle you submit can identify a real person or business. Only submit profiles you are permitted to analyse, and do not use the Service to harass, discriminate against, or profile people for unlawful purposes.

Public profile and post records can also be relevant to other PandaTrends users. Deleting your PandaTrends account removes its connection to your watchlist and scan history, but it does not require us to erase independent copies of public social-media facts that remain available from their original source or are needed for another user's requested analysis.

5. Providers and recipients

We use providers only where needed to operate a specific part of the Service:

  • Supabase for authentication, database, and backend infrastructure;
  • Bright Data to retrieve public social-profile and post information;
  • RevenueCat to manage subscription status and purchase entitlements;
  • Apple for App Store distribution, TestFlight, and in-app purchases;
  • Cloudflare for website, API delivery, security, and network logs;
  • Sentry, when enabled, for crash and performance diagnostics; and
  • professional advisers, authorities, or transaction parties where required by law or to protect legal rights.

Providers acting on our behalf may process data only for agreed purposes and under appropriate safeguards. Apple and supported social platforms may act as independent controllers for their own services.

6. International transfers

Some providers may process data outside the EU or EEA. Where required, we rely on an adequacy decision, the European Commission's Standard Contractual Clauses, or another lawful transfer mechanism together with appropriate safeguards.

7. Retention

  • Account-linked watchlists, scans, alerts, and entitlements are kept while the account is active.
  • Deleting the account removes its user record and account-linked data from active systems.
  • Purchase, security, and transaction records may be retained where required for accounting, fraud prevention, disputes, or legal obligations.
  • Public social-media data may be refreshed, de-identified, or retained independently as described above.
  • Backups and operational logs are removed according to normal backup and security cycles.

8. Account deletion and subscriptions

You can delete your PandaTrends account from Settings in the app. Deletion is permanent for account-linked data. Deleting the account does not cancel an App Store subscription. Manage or cancel an active subscription separately in your Apple Account subscription settings before deleting the account.

9. Your rights

Under applicable data-protection law, you may have the right to:

  • access and correct your personal data;
  • request erasure or restriction;
  • object to processing based on legitimate interests;
  • receive certain data in a portable format; and
  • withdraw consent where processing is based on consent.

Send requests to support@pandatrends.com. We may need to verify that a request relates to your installation. You may also complain to the Swedish Authority for Privacy Protection (IMY) or your local supervisory authority.

10. Security

We use access controls, encryption in transit, rate limits, logging, and other technical and organisational safeguards appropriate to the data and risk. No digital service can guarantee complete security. Contact us promptly if you believe the Service has been misused.

11. Children

PandaTrends is not directed to children under 16. Do not use the Service or submit another person's handle for unlawful profiling of children.

12. Changes

We may update this policy when the Service, providers, or legal requirements change. If a change is material, we will provide notice in the Service or through another appropriate channel before it takes effect where required.